British Gas introduces "billing for dummies"
Published on : 27/06/2012
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The first system of its kind to be offered by an energy supplier in the UK, it has been designed to make bills easier for customers to understand. Billing for dummies will also help customers to decide whether they could benefit from a cheaper energy deal.
British Gas is also introducing a new charging structure. Replacing the previous two-tier tariff system, the single unit rate and one standing charge will make it simpler for consumers to calculate the relation between their meter readings and the amount they've been charged.
Commenting on the changes, Ian Peters, managing director of energy at British Gas, stated (sic): "At a time when household budgets are under immense pressure we want to make energy bills more useful - moving form a document that just about how to pay to something that's about how to save.
"We want to make it simple for customers to find ways to take control of their energy user and help keep their bills down.
"Over the past six months we've made several changes to the way our customers buy energy, to make it more simple, transparent and fair. The new bill and the new clear and simple standing charge tariff are important next steps for us and our customers," Mr Peters stated.
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