Energy suppliers
SSE fined for mis-selling
One of the UK's Big Six energy companies has been fined for mis-selling energy tariffs to its customers, according to an article published by BBC News. SSE were originally found guilty, in May of last year (2011), at Guildford Crown Court of using misleading sales techniques when doorstop selling between September 2008 and July 2009. ...
EDF Energy announces participation in Which?'s Big Switch
EDF Energy has become the latest big energy supplier to announce that it will participate in Which?'s Big Switch scheme. The first 'reverse auction' - in which energy suppliers will bid to provide the 280,000 customers signed up to the scheme with their lowest price tariff - is due to take place on May 9. ...
E.ON apologises to business energy customers after error
One of the UK's "big six" energy suppliers has been left red-faced, having mistakenly informed business customers that they would need to pay climate change tax at one thousand times the actual rate, according to an article published by the Telegraph. E.ON sent the letters last month, which stated that the Government has increased the ...
E.ON introduces improvements for business energy customers
Energy supplier E.ON has announced that it will be making a number of improvements designed to benefit its small and medium business energy customers, according to an article published by SME Web. The changes will include improvements to billing standards - which will see that business energy bills aren't backdated over a three-year period. It ...
British Gas will detail energy tariff info on annual statements
Energy supplier British Gas has announced that it will provide each of its customers with a comparison of all the company's available gas and electricity tariffs on their annual statement, according to an article published by myfinances.co.uk. The statements have been redesigned by British Gas following widespread recent criticism of energy suppliers, with many detractors ...
Consumer anger highlighted in YouGov research findings
The results of a recent study have confounded the general view that the consumer level of trust for energy suppliers is at an all time low. According to an article published by the Independent, the study, conducted by YouGov, has shown that 84 per cent of people believe that energy suppliers are maximising their profits ...
One in four receive inaccurate bill, new study reveals
A recently compiled report has shown that one in four UK households have received an incorrect bill from their energy supplier and, as a result, owe more than they were initially informed. The report has found that the average amount owed by consumers is £152 - compared to the £147 average people ended up owing ...
Consumers to receive annual letter informing them of "best tariffs"
The UK's Big Six energy companies have agreed a move with the Government that will see them write to their customers to inform them of the best available tariffs. Consumers will receive at least one letter a year informing them of available tariffs, as well as advice on how to switch. Recent statistics have shown that ...
Labour demands equal protection against suppliers for small businesses
Labour has accused energy suppliers of "ripping off" small businesses, according to an article published by the Mirror. The party has stated that thousands of smaller firms are suffering at the hands of dubious tactics employed by many energy suppliers. Shadow Energy Secretary, Caroline Flint, said: "After years of ripping off hard-pressed families and pensioners, ...
Government highlights smart meter plans
The Department of Energy and Climate Change (DECC) has revealed more about its plans for a nationwide deployment of smart meters, according to an article published by smartmeters.com Designed to provide consumers with immediate access to up-to-date energy information, the DECC is expecting a total of 30 million homes and small businesses to be supplied ...
