Energy suppliers
"Plug the Debt" campaign launched
As energy prices have increased, the number of people getting into debt with their energy suppliers has also risen. According to an article published by BBC News, in excess of 1.5 million people have got into debt with their suppliers this year. To combat the problem Consumer Focus and Citizens' Advice have got together to ...
Elderly people could be "discriminated" against by energy suppliers
Industry regulator, Ofgem, is considering investigating whether energy suppliers are discriminating against older people who have no way of accessing the cheaper deals offered on the Internet, according to an article published by the Telegraph. A quarter of homes in the United Kingdom don't have access to the Internet, and research carried out by Age ...
Government to provide consumers with period to switch energy suppliers
The government has announced the opening of a three-week period in which consumers will be able to change their energy suppliers, as well as receive advice on their customer rights, according to an article published by the UK Press Association. Consumer Focus are producing the guide on what customers should expect of their energy supplier; ...
Energy suppliers failing to contribute anticipated amount to CESP
An official report released by the Government has revealed that members of the "big six" group of energy suppliers are failing to provide lower-income households with as much help as expected with their energy bills, according to an article published by the Telegraph. It was originally planned that under the Community Energy Saving Programme (CESP), ...
EDF launch new scheme to provide homeowners with free instulation
One of the "big six" energy suppliers, EDF Energy have announced a new scheme that will see eligible homes provided with free loft or cavity wall insulation, according to an article published by Which?. Entitled the Home Insulation Scheme, the initiative is on offer to anyone - even those that aren't EDF customers. Homes that ...
SSE announces end to Internet energy deals
SSE (formerly Scottish and Southern Energy) has announced that it will be discontinuing the cheaper Internet energy tariffs it currently offers, according to an article published by the Telegraph. The company – one of the "big six" energy suppliers in the United Kingdom – is said to be in the process of writing to the ...
Ofgem fine NPower £2 million for mishandling customer complaints
Considered as one of the "big six" energy suppliers, NPower, has landed a £2 million fine from industry regulator, Ofgem, according to an article published by the Daily Mail. Ofgem stated that the fine was incurred as the company failed to handle customer complaints in the correct manner; the indiscretion of mishandling the complaints includes ...
Gas exporter, BG, benefits from rising energy prices
One of the United Kingdom's biggest exporters of oil and gas has announced a rise in profit margins, according to an article published by the Telegraph. Benefitting from the rising energy prices implemented by the "big six" energy suppliers in the past few months, the BG Group has revealed that their profits have risen considerably ...
Household location can impact the price of energy prices
The region in which customers live could cause their energy prices to increase, it has been claimed, according to an article published by Energy Choices. One price comparison service found that customers from one region were being charged up to £180 more when compared to those living in other areas - all this despite being on ...
E.ON, EDF, SSE and British Gas contribute £400,000 to energy saving awareness program
Following the "energy summit" that saw the government, industry regulator Ofgem and members from the "big six" energy suppliers meet to discuss the rising prices of gas and electricity, four of the suppliers have pledged £400,000 towards an energy saving awareness program, according to a report published by Energy Choices. The £400,000 will go towards ...



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