Richard Lloyd
Which? finds consumers are 'still being misled' by energy suppliers
Some energy suppliers are still not providing their customers with information on the cheapest tariffs, according to an article published by Which?. During an initial investigation, carried out during November 2011, Which? exposed a number failings in the information provided by suppliers to consumers. Which? recently conducted the investigation again - and found that while ...
Which? aims to return power to consumers with new scheme
Consumer group Which? is encouraging energy customers to group together and sign up for its new Big Switch "collective bargaining" scheme, according to an article published by the Financial Times. Aimed at returning power to consumers, the Big Switch scheme will see energy suppliers invited to offer their low-price gas and electricity tariffs to people ...
Which? research reveals extent of customer disaffection towards energy suppliers
Recent research, conducted by Which?, has found that four out of ten people weren't happy with their energy supplier, according to an article published by the Telegraph. Amongst the most common problems that led to complaints included mistakes featured on bills, meter readings that were not accurate and significant spike in energy prices. Which?'s research ...
