first:utility was launched in September 2008 to offer consumers a genuine alternative to the poor service and lack of competitiveness they perceived as existing in the energy market.
first:utility is an independent electricity and gas supplier based in Warwick, offering electricity and gas services to both domestic and business customers.
first:utility is one of the only energy suppliers to have taken significant steps to roll out smart meters to all its customers. It is through the use of smart metering technology that first:utility empowers consumers to manage their own energy consumption and bills. From a financial perspective, when householders are counting the pennies and not looking forward to a winter of high energy bills, the first:utility smart metering service means they can save money by reducing wasted energy. Smart metering helps you understand your energy usage, reduce your carbon footprint and ensure you receive accurate bills. A smart meter is a device that automatically takes your energy reading every half an hour and sends it via a mobile signal to the first:utility head office. This means that you no longer have to submit meter readings to your energy company and that when your bill arrives it is 100% accurate so you are only paying for what you use. This helps customers understand and manage their energy consumption and reduce their carbon footprint.