UK Power is accredited by Consumer Focus

We are accredited to the Consumer Focus confidence code for home energy comparisons. This means that we are :

• Comprehensive - We compare all available tariffs on the market from all available suppliers.
• Impartial - We display all the results in order of their costs - the commission we receive from suppliers has no influence.
• Accurate - We ensure that our gas and electricity price database is always up to date and accurate; new tariff changes are updated, usually the same working day and always within 3 working days.
• Fair - We compare all tariffs in a fair manner in line with the confidence code.

If you find better savings on a different comparison website, then it means one of us is wrong. Please let us know and we will investigate this immediately!

Consumer Focus

Consumer Focus is the organisation that looks after the interests of consumers in the UK. Consumer Focus was formed on 1 October 2008 with the merger of energywatch, Postwatch and the Welsh, Scottish and National Consumer Councils.

Did you know: we only get paid if you switch on our website

All of our services are completely free to customers using our website. We are able to provide these services because suppliers give us a small commission fee when we switch customers to their tariffs.

We only receive this commission if customers use our website to switch.

So help us to help you find better deals by switching through our website.

You won't find cheaper prices on other comparison websites or direct with suppliers

More information?

If you have any further questions regarding this please call us on 0845 009 1780

Your current costs are £1,094 (£681 gas, £413 electricity) view details

• Gas and Electricity
• Gas only
• Electricity only

Payment Type Monthly Direct Debit Pay On Receipt Of Bill Quarterly DD View All

1. Show :
2. All tariffs
3. Fixed / Capped
4. Green
5. Paper bills
6. Internet bills

Supplier	Tariff	J.D. Rating	Annual Cost	Savings	Switch
	SaveOnline v2 Discount guarantee until 31st August 2011 Online account management	Gas:  Elec:	£875 Save £219	Save £219	Not available to existing customers
	Online Energy Saver 10 Guaranteed discount until 30th November 2011 Only pay for what you use (no standing charge)	Gas:  Elec:	£893 Save £201	Save £201	view tariff details
	Sign Online 19 Manage your account online & Paperless billing Extended hours 0845 UK customer contact centres	Gas:  Elec:	£898 Save £196	Save £196	view tariff details
	Online S@ver v6 Minimum 2% discount off EDF Standard Tariff until 30 June 2011. Signup Online	Gas:  Elec:	£899 Save £195	Save £195	view tariff details
	Online S@ver v6 Minimum 2% discount off Sainsbury's Standard Tariff until 30 June 2011. Signup Online		£899 Save £195	Save £195	view tariff details
	Go Fix v2 Fixed prices until 31/07/2011 Paperless billing	Gas:  Elec:	£899 Save £195	Save £195	view tariff details
	WebSaver 8 dual fuel Minimum 6% discount against standard prices guaranteed until 1st October 2011. Paperless billing and manage your account online.	Gas:  Elec:	£907 Save £187	Save £187	view tariff details
	WebSaver 8 plus Energy Extra 50 Includes Pay As You Go repairs for Central Heating, Plumbing and Electrical Wiring Minimum 6% discount against standard prices guaranteed until 1st October 2011.	Gas:  Elec:	£943 Save £151	Save £151	view tariff details
	New Energy Fixed 15% renewable energy Prices fixed for 12 months		£945 Save £149	Save £149	view tariff details
	iSave dual fuel V4 No Smart Meter Online Billing & No minimum contract		£965 Save £129	Save £129	view tariff details
	Age UK Online Saver Cold weather rebates for the over 60s Receive 3 carbon monoxide detectors and an early-warning hypothermia thermometer	Gas:  Elec:	£972 Save £122	Save £122	Not available
	Green Energy Fixed 100% renewable energy Prices fixed for 12 months		£989 Save £106	Save £106	view tariff details
	Go Direct 5 Mandatory paperless billing/e-billing Cancellation fee of £50 applies	Gas:  Elec:	£1,015 Save £79	Save £79	Not available
	Standard Online No standing charge 1 free month. Rebate in month 13 Manage your account online	Gas:  Elec:	£1,055 Save £39	Save £39	view tariff details
	Standard Online 1 free month. Rebate in month 13 Manage your account online	Gas:  Elec:	£1,057 Save £37	Save £37	view tariff details
	Price Tracker October 2011 Online Prices 2% below BG's standard MDD prices until 30th September 2011. Cancellation fees: £30 for electricity, £20 for gas	Gas:  Elec:	£1,062 Save £32	Save £32	view tariff details
	EnergyOnline 1 Tesco clubcard point for every £2 spent Manage your account online	Gas:  Elec:	£1,070 Save £24	Save £24	Not available to existing customers
	Go Save Paperless billing with extra discount of £5 per fuel pa. Monthly Direct Debit only.	Gas:  Elec:	£1,093 Save £1	Save £1	view tariff details
	Standard Energy Online No Standing Charge Manage your account online No standing charge - pay for what you use	Gas:  Elec:	£1,093 Save £1	Save £1	view tariff details
	Standard dual fuel Standard product not available through price comparison services. Smart meters supplied in Midlands regions only.		£1,099 £5 extra	£5 extra	Not available
	Standard Energy Online Manage your account online	Gas:  Elec:	£1,103 £9 extra	£9 extra	view tariff details
	Online No standing charge Paperless billing and managing your account online No standing charge - pay for what you use	Gas:  Elec:	£1,115 £21 extra	£21 extra	view tariff details
	Online Paperless billing and managing your account online One bill for gas and electricity	Gas:  Elec:	£1,115 £21 extra	£21 extra	view tariff details
	Capped Price Energy June 2012 Online Capped prices until June 2012 Cancellation fees: £30 for electricity, £20 for gas	Gas:  Elec:	£1,139 £45 extra	£45 extra	view tariff details
	Capped Price Energy June 2012 Online NSC Capped prices until June 2012 Cancellation fees: £30 for electricity, £20 for gas	Gas:  Elec:	£1,139 £45 extra	£45 extra	view tariff details
	Simply Green Energy Electricity usage is matched with equivalent amount of energy generated from renewable wind sources. Free Green magazine twice each year	Gas:  Elec:	£1,152 £58 extra	£58 extra	view tariff details

J.D. Power Rating:
 Among the best        Better than most        About average        The rest

For more information on electric utility and gas utility ratings, visit the J.D. Power UK Consumer Centre at jdpower.com/uk

J.D. Power and Associates Consumer Center Power Circles Ratings do not include all information used to determine J.D. Power and Associates awards. See jdpower.com for more information on Power Circles Ratings. Your experiences may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Supplier Ratings Explained

In order to ensure that the information that we provide to consumers is impartial, we use external data for supplier service ratings.

We work with J.D. Power and Associates to provide this information which is generated as a result of customer surveys.

About J.D. Power

J.D. Power and Associates is a leading international marketing information firm, specialising in understanding customer satisfaction dynamics and helping clients improve their satisfaction performance. The company was established in 1968 and, with offices in North America, Europe and Asia, now has over 800 employees worldwide. In 2005, the company became part of the McGraw-Hill group.

J.D. Power and Associates’ experience spans many industries including Telecommunications, Energy, Hotels, Financial Services, Healthcare, Travel and Automotive.

The company is recognised as an international authority on customer satisfaction measurement and evaluation and is able to provide clients with global/pan-European comparisons in selected industries.

J.D. Power and Associates’ syndicated studies are designed and funded by J.D. Power and Associates, providing an independent evaluation of the performance of the leading companies in the market.

Customer satisfaction data used on this website are a result of findings and conclusions from the eighth annual UK Syndicated Gas and Electricity Customer Satisfaction Studies.

Key Drivers of Customer Satisfaction

The factor structure for the 2008 UK Gas and Electricity studies remains the same as that used in the previous year following a change of methodology in 2007 from telephone interviewing to online self-completion. The Index measures customer satisfaction with the energy supplier and provides an overall understanding of the drivers of customer satisfaction in the UK energy supplier market.

The Index is calculated from 51 individual questions in which respondents evaluate their experiences. Factor analysis groups these questions into six “factors”, each of which contains closely correlated questions. Regression analysis then calculates weights for each factor based on the relationship between the factors and the overall level of customer satisfaction with the energy supplier.

The Rating Scale

In the Gas and Electricity Supplier surveys, consumers are asked to express their level of satisfaction with their energy supplier by rating its performance on a number of attributes using a 10-point numerical scale.

Our methodology uses the “maximum 1,000” Index, in which all ratings for a particular attribute are averaged and the mean score for that attribute multiplied by the question weight, then by the factor weight. The resultant number is then multiplied by 100. All attributes are treated in this manner, and then added together to arrive at the final Index score. The maximum possible Index score is 1000.

Payment Methods Explained

The payment methods dermines how you will pay for your bills. In addition some tariffs may only be available to certain payment methods.

Monthly Direct Debit

Paying by direct debit is normally the supplier's preferred payment method and most suppliers give a discount when chosing this method. When using direct debit, a fixed amount will be transferred straight out of your bank account to your supplier on a specified day.

Your monthly direct debit will be fixed, which means that your bill is estimated in advance and you are charged accordingly. Once your actual usage is known, your bill or your direct debit may be corrected depending on whether you are in credit or debit.

Pay On Receipt Of Bill

Choosing this method means you will be sent a bill, usually providing you with the option to pay in a variety of ways, including cash, cheque, credit card and debit card. Each bill will need to be paid for manually and within a specified time period. Bills are normally sent quarterly, but can also be sent monthly.

Quarterly Direct Debit

Paying by quarterly direct debit is similar to paying on receipt of bill, however the amount due will be transferred automatically out of your bank account to your supplier on a specified day.

Your quarterly direct debit is usually a variable direct debit, which means the amount you are charged varies depending on your actual usage.

Prepayment meter

This means you pay for your gas & electricity before you use it. If you run out of credit, your supply is cut off. You will need a prepayment meter to use this payment methods and if you have a prepayment meter you cannot pay by any other payment method.

What is the best payment method?

The best payment method depends on your needs and what best suits you. The results will vary depending on payment method and some tariffs are only available to customers choosing a specific payment method. Paying by direct debit is generally the preferred option and direct debit customers are often rewarded with discounts.

What's involved in changing your supplier?

No doubt you have got to the results page and seen suppliers that could save you money. But what is the next step and how is your supplier changed?

Steps involved:

1. Click on the 'switch' button for your chosen supplier
2. Complete the Simple and Secure online application forms
3. We check and process your application with your chosen supplier
4. We will send you an email confirming your request to change supplier
5. The new supplier will then contact your existing supplier to arrange a switching date and will inform you of this in advance
6. The switch will take place on the date given, with no disruption with your energy supply
7. The switching process normally takes 4 - 6 weeks from application to completion

Peace of mind:

1. Your energy supply will not be affected at any time during the switching process
2. You will not pay for any energy that you have not used
3. No work is required to your property - the gas and electricity still comes from the same place, you simply pay somebody else for what you use
4. You have a cooling off period after submitting your application in case you decide to change your mind
5. All information that you provide to us is used only to handle your transfer request. We do not pass on your information to any third parties, other than your new supplier.

Suppliers you can switch to

UK Power Limited has commercial agreements with the following companies:

• Atlantic
• British Gas
• E.ON
• Ecotricity
• EDF Energy
• first:utility
• Good Energy
• Green Energy (UK)
• LoCO2 Energy
• npower
• Sainsburys Energy
• Scottish Hydro
• Scottish Power
• Southern Electric
• Swalec
• Utility Warehouse

UK Power receives a commission from these suppliers, however UK Power is impartial and accredited to the consumer confidence code, which means that the commission arrangements do not affect the results in any way.

CO2 Impact

CO2 Impact displays the change in your CO2 emissions if you switched to the supplier or tariff.

Each supplier uses a different fuel mix to generate their electricity, depending on the choice of fuel a supplier uses to generate electricity your CO2 Impact will vary.

Fuel Mix

The fuel mix displays the types of fuel a supplier uses to generate electricity.

The fuel mix generally contains the following types of fuel :

• Coal
• Gas
• Nuclear
• Renewable
• Other

The fuel mix that a supplier uses affects the CO2 emissions it produces as well as the nuclear waste