However, around 50 per cent of consumers revealed that they would consider installing a smart meter in their properties if it improves the accuracy of their bills.
Discussing the findings with the Press Association, the Energy Saving Trust's chief executive Philip Sellwood said that without the use of smart meters, bills will not become clearer.
He added: "Smart meters help householders work out how much energy they are using, how much they are paying for it as well as showing in real time which appliances are producing the most CO2."
The government recently announced plans to introduce smart meters to large and medium businesses across the UK.
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