"I think the consumer has become slightly jaded and cynical perhaps because of some of the behaviour we have seen from the companies," Ofgem head Alistair Buchanan states.
Despite the hike in profits, many of the main dual fuel providers have chosen to increase their prices in recent times.
Indeed, only those on a tariff with EDF Energy have survived the rises, as the company chose to freeze its charges until March 1st.
A glimmer of hope was given to consumers recently by Laurie Eve, director at Source Renewable, who said the feed-in tariffs scheme could help people to save money on their energy.
Posted by Anne Yevel
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