E.ON apologises to business energy customers after error

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One of the UK's "big six" energy suppliers has been left red-faced, having mistakenly informed business customers that they would need to pay climate change tax at one thousand times the actual rate, according to an article published by the Telegraph.

E.ON sent the letters last month, which stated that the Government has increased the climate change levy; as a result the business customers were informed that they would be charged at £5.09 for every kilowatt-hour (kWh) of electricity consumed, and £1.77 per kWh for business gas - this would potentially have left those businesses using enough energy to be obliged to pay the levy facing annual tax charges of around £150,000.

However, the real rates were much lower - 0.509p per kWh for electricity and 0.177p per kWh for gas.

A spokesman for E.ON clarified that the letter was an accident, and certainly wasn't sent as an April Fool's joke.

Commenting on the error, he stated that the company had "written to around 65,000 business customers to say sorry for sending them an advisory letter which showed the incorrect price of the Climate Change Levy."

The spokesman added: "Not a single one of these customers has been charged an incorrect price and the bills included with the advisory letter were accurate."

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