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UK Power Limited (our registered office address is Aston House, Cornwall Avenue, London N3 1LF (Company number: 3236875)) ("we", "us", "our") is committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions of Service) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is UK Power Limited and our trading address is 5th Floor, Lloyds Chambers, 1 Portsoken Street, London E1 8BT.
1. Information we may collect from you
We may collect and process the following data about you:
2. IP Addresses and Cookies
We may also collect information about your computer and your visits to and use of our site, including, where available, your computer's IP address, geographical location, operating system, referral source, browser type, length of visit and number of page views. We will collect this information for the purposes of system administration, optimising the use of our site and reporting aggregate information to third party suppliers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. In particular, we may use an analytics service provider for website traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around our Site.
For the same reason, we may obtain information about your general internet usage by using a cookie file, which is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server and this enables the web server to identify and track the web browser. Therefore, we may send a cookie which may be stored by your browser on your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. In particular, they enable us:
As mentioned above, we may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about site use by means of cookies, which are stored on users' computers. The information generated relating to our site may be used to create reports about the use of our site and the analytics service provider will store this information.
3. Where we store your personal data
Our servers are situated in the UK, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the UK from any other country in which you may be located and our processing of such data will be subject to UK data protection laws rather than the laws of the country in which you are resident.
All information you provide to us is stored on our secure servers and all electronic transactions made via the site will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential, together with any login details and/or user details. We ask you not to share your password, login or user details with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to try to prevent unauthorised access.
We will retain your information for the duration of the term of your contract with your supplier and for a reasonable period thereafter or as long as the law requires or permits.
4. Uses made of the information
We use information held about you in the following ways:
5. Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may provide access to, disclose or sell your personal information to third parties:
6. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at firstname.lastname@example.org or following any "unsubscribe" instructions included in any marketing materials sent to you.
Our site contains links to and from the websites of our partner networks, suppliers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or data activities on such websites. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 towards our costs in providing you with details of the information we hold about you and you will be required to provide us with appropriate identification so we can verify your identity.
7. Updating Information
Please let us know if any personal information which we hold about you needs to be corrected or updated at any time.
Postal address: UK Power Ltd,
5th Floor, Lloyds Chambers, 1 Portsoken Street, London E1 8BT.
Email address: email@example.com
This website ("Website") is owned and operated by UKPower.co.uk LIMITED ("we/us/our/UKPower.co.uk"). We are a limited company registered in England under number 03236875 and our registered office is at Aston House, Cornwall Avenue, London, N3 1LF. If you wish to contact us, please call us on 0800 860 6866 or email us at firstname.lastname@example.org.
These Terms and Conditions ("Terms and Conditions") apply in relation to general visits to the Website and to access and use of its "Content" which is the service we explain further in the next paragraph.
Our Website provides you with comparative price information relating to the supply of gas and electricity together with other information which may be relevant if you wish to switch your supply of gas and electricity from one energy provider to another ("Content"). We have obtained this information from the various utility providers who are identified on the Website. The Content we display is intended to give you the capability to establish the best price available to you as a consumer for utilities which you may wish to purchase from the energy providers identified.
YOUR USE OF THE WEBSITE AND OF ITS CONTENT CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. UKPower.co.uk reserves the right to amend these Terms and Conditions as we see fit from time to time.
and each of them shall be construed as a separate and severable provision of these Terms and Conditions.
4.1 If you make use of the Content, you agree to:
These Terms and Conditions constitute the entire agreement between you and UKPower.co.uk with respect to your access to the website and use of the Content and supersedes any previous arrangement, agreement, undertaking or proposal whether set out in writing or agreed verbally between you and us. No verbal explanation or information given by either party shall alter the interpretation of these Terms and Conditions.
You agree that you have not relied on any representation save insofar as the same has been made expressly as a representation within these Terms and Conditions.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless we acknowledge and agree otherwise in writing.
If any provision of these Terms and Conditions is held by a court of competent jurisdiction or other lawful authority to be invalid or unenforceable, then such provision shall be construed as near as possible to reflect the intentions of the parties with all other provisions remaining in full force and effect.
We shall not be liable to you for any breach of these Terms and Conditions or any failure to provide or delay in providing any information through this Website resulting from any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, fire, explosion or accident.
Nothing in these Terms and Conditions shall create any right or entitlement, whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise, in favour of any person other than you and UKPower.co.uk.
© UKPower.co.uk Limited 2017. All rights reserved.