Who is my gas and electricity supplier?

If you’ve recently moved house, or you’re about to buy a new property, and you’re wondering who supplies the gas and electricity, then you've come to the right place.

To help make sure we point you in the right direction, let us know which best describes you and your situation?

Home owner or tenant Landlord or estate agent

Why do I need to know who supplies my gas and electricity?

Moving house is expensive enough without the unnecessary cost of inflated energy bills, but if you’ve recently switched properties without switching energy provider, there’s a good chance you’ll have been placed on a pricey standard tariff by default.

This means you’ll be paying more than you need to for your gas and electricity, and you won’t be able to switch to a better deal until you know who the current provider is.

What if I’ve just moved in and I don’t know who supplies my gas and electricity?

If you’re just moving into a new property, the simplest way to find out who supplies your gas and electricity is to ask the estate agent or previous owner, or the landlord, letting agent, or previous tenant, if you’re renting.

If the previous occupants has notified the energy supplier that they’ll be moving, you should receive a letter outlining all the details on who is supplying the gas and electricity and the tariff you have been placed on.

This letter will be addressed to 'The Occupier', so be sure to keep an eye out for it and make sure you don’t bin it along with any junk mail you might get.

If you’ve been living at your new address for a while, or the previous occupant hasn’t let the energy provider know they’ll be moving on, you’ll most likely need to contact your local energy distribution company to find out who supplies the electricity - here’s how…

Who supplies my gas

If you’re a homeowner or tenant, enter your postcode below for the number to call to find out who supplies your gas.

If you’re a landlord or estate agent and need to find out who is operating the gas supply to one of your properties, enter its postcode below then pass the details onto the next occupants.

Alternatively, you can call the Meter Number Helpline on 0870 608 1524 (calls are charged at 7p per minute, plus your network’s access charges, if applicable).

Calling the Meter Number Helpline will help you find your Meter Point Reference Number (MPRN), a number between six and ten digits that can be used to identify the unique gas supply to your property. If you’ve a gas bill for the property, you should also be able to find the MPRN number on that.

Who supplies my electricity?

If you need to know who is supplying your property with electricity, whether you’re the property owner, tenant, or landlord, check out the table below and call the number that matches the region you live in.

Region & DistributorTelephone number
Eastern England EDF Energy0845 601 5467
East and West Midlands Central Networks0845 603 0618
London EDF Energy0845 600 0102
North Wales, Merseyside, Cheshire Sp Power Systems and North Shropshire0845 270 9101
North East England and CE Electric UK0845 070 7172
North West United Utilities0870 751 0093
North Scotland SSE Power Distribution0345 026 2554
South Scotland SP Power Systems0845 270 9101
South East England (Kent & EDF Energy parts of Sussex and Surrey)0845 601 5467
Southern England SSE Power Distribution0345 026 2554
South Wales Western Power Distribution0845 601 5972
South West England Western Power Distribution0845 601 5972

Call costs may vary depending upon the number and whether you’re calling from a landline or mobile, so check with your network operator before you call.

How do I switch energy supplier?

Once you’ve found out who is supplying the energy to your property, it’s time to switch from that standard tariff and on to a better deal.

If you don’t know the details of your gas and electricity tariff, you can find out by contacting your energy supplier’s customer service team, and while you’re onto them it’s worth finding out what the average consumption is at that address, to give yourself an idea of how much you can expect to use.

If you have a recent bill to hand, it should contain the details of your price plan, including the details of the unit prices.

With all the necessary details in hand, go to UKPower’s energy switching page and enter your postcode to start running a price comparison and find out how much you can save by switching to a better deal.

To get the most accurate comparison results you’ll have to enter some details on your household energy usage, but you can still run a comparison even if you don’t have this information to hand.

Then simply review all the available options, pick a tariff that best suits your needs and your budget, confirm the switch online.

How does the switching process work?

Once you confirm the switch, you can sit back and leave the rest to us – we will send your change of supplier details through to your old provider, pass your details on to your new one, and they will get in touch to confirm the switch.

Although you don’t need to do anything else, it’s worth contacting your old supplier with a final meter reading to make sure your final bill is accurate.

The whole thing should take no longer than 17 days from when you confirm the switch - three days for the switch, followed by a 14 day cooling off period - and there’s no need for any drilling or work at your property, your gas and electricity will be supplied through the existing pipes and cables.

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