If you’ve recently moved house, or you’re about to buy a new property, and you’re wondering who supplies the gas and electricity, then you've come to the right place.
To help make sure we point you in the right direction, let us know which best describes you and your situation?Home owner or tenant Landlord or estate agent
Moving house is expensive enough without the unnecessary cost of inflated energy bills, but if you’ve recently switched properties without switching energy provider, there’s a good chance you’ll have been placed on a pricey standard tariff by default.
This means you’ll be paying more than you need to for your gas and electricity, and you won’t be able to switch to a better deal until you know who your current provider is.
If you’ve just moving into a new property, the simplest way to find out who supplies your gas and electricity is to ask the estate agent or previous owner, or the landlord, letting agent, or previous tenant, if you’re renting.
If the previous occupants have notified the energy supplier that they’ll be moving, you should receive a letter outlining all the details on who is supplying the gas and electricity, as well the tariff you have been placed on.
This letter will be addressed to ‘The Occupier’, so be sure to keep an eye out for it and don’t bin it along with any junk mail you might get.
If you’ve been living at your new address for a while, or the previous occupant hasn’t informed the energy provider they’re moving on, you’ll most likely need to contact your local energy distribution company to find out who supplies the electricity - here’s how…
If you’re a homeowner or tenant, enter your postcode below for the number to call to find out who supplies your gas and electricity.
Call our Who Supplies helpline on .
If you’re a landlord or estate agent and need to find out who is operating the gas and electricity supply to one of your properties, enter its postcode below then pass the details onto the next occupants.
Your property is located in region, which means that is your distributor.
Here's the phone number you need to call .
Once you’ve found out who is supplying the energy to your property, it’s time to ditch that standard tariff and switch to a better deal.
If you don’t know the details of your gas and electricity tariff, you can find out by contacting your energy supplier’s customer service team. And while you’re onto them, it’ll be worth finding out what the average consumption is at that address, to give yourself a rough idea of how much you can expect to use.
If you have a recent bill to hand, it should contain the details of your price plan, including specifics such as the unit prices of your gas and electricity.
With all the necessary details in hand, go to UKPower’s energy switching page and enter your postcode to start running a price comparison, and find out how much you can save by switching to a better deal.
To get the most accurate comparison results you’ll have to enter some details on your household energy usage, but you can still run a comparison even if you don’t have this information to hand.
Then simply review all the available options, pick a tariff that best suits your needs and your budget, before confirming the switch online.
How long will my energy switch take?
Once you’ve made your choice, just sit back and leave the rest to us – we will send your change of supplier details through to your old provider, and pass your details on to your new one, who will then get in touch to confirm the switch.
Although you don’t need to do anything else, it’s worth contacting your old supplier with a final meter reading to make sure your final bill is accurate.
The switch should take no longer than 17 days to go through - three days for the switch, followed by a 14-day cooling off period – and remember, there’s no need for any drilling or work at your property as your gas and electricity will be supplied through the existing pipes and cables.