Meter Supply Numbers

GAS Meter Point Reference Number (MPR)

MPR stands for Meter point Reference. This number is found on your last gas bill and consists of one long number with up to 10 digits. It may be located somewhere at the top or bottom of the bill. The number does not contain any letters..

Example:

Meter Point Reference
0123456789

Note that a new validation system can be activated from the results pages which usually enables your application to be validated from your postcode, without the need for the meter reference numbers. This is not always the case so it can help if you have these numbers handy.

If you do not have a previous bill, you can obtain your MPR number by telephoning XOSERVE (previously provided by Transco) on 0870 608 1524

ELECTRICITY Supply Number (MPAN)

MPAN stands for Metering Point Administration Number. It provides a unique identity reference number for your electricity meter which provides certain information as shown in the example below:

The number is contained inside a series of 7 small boxes with a capital S in front. It may be located in the bottom left corner or sometimes top right, somewhere on your last electricity bill. It's sometimes quite small print and difficult to find, but when you see a set of numbers in some boxes, with a capital S in front, then you have found it.

Example:

There are similar boxes on the application forms where the above numbers can be entered.

Note that a new validation system can be activated from the results pages which usually enables your application to be validated from your postcode, without the need for the meter reference numbers. This is not always the case so it can help if you have these numbers handy.

If you do not have a previous bill, you can obtain your MPAN by telephoning your local distribution electricity supplier whose telephone number will be in the local telephone directory or please refer to the following list for your area http://www.ukpower.co.uk/home_energy/faqs#whosupplies

If you still do not know who your local electricity supplier is, you can call Consumer Direct on 08454 04 05 06 and ask who your local supplier is. They will ask for your address and postcode.

Meter Readings - NOT REQUIRED YET

Please note that we do not require Meter "Readings" at this stage of the application process. These will be requested later nearer the time that the account is actually switched from one supplier to the other.

Meter Numbers stamped on the actual Meter
- NOT REQUIRED

Please note we do not require the numbers stamped on the actual meters. These are not the correct numbers to use to transfer the account. The numbers we require are the ones on the last bills you received.


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