New business gas meter installations

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If you need a new gas meter installing in your business premises then we’re happy to help you with this. Simply give us a call on 0800 970 5494 and we’ll be able to walk you through the process.

Below is a selection of FAQ’s and information that may help us in getting your new meter installation up & running. If you’re not sure where to find any of this information or have any questions about getting a new business gas meter fitted, then please feel free to give us a call on 0800 970 5494 and we’ll be happy to help.

If you're looking for information on a new business electricity meter installation, please see our page here.

What is an MPR number and where can I find it?

An MPR (Meter Point Reference) number is a unique identifier for the gas supply at your business premises. It is one long number up to ten digits and containing no letters.

It can usually be found on a recent gas bill or failing this can be obtained by calling XOSERVE on 0870 608 1524

How long does it take to get a new business gas meter installed?

Once an agreement has been made with a commercial gas supplier to supply the premises, the actual installation of the new meter should be completed in around 5 working days. Therefore, it is recommended that you start the process at least 2 weeks in advance of the date you will need to start using gas at the business premises.

What are your maximum gas requirements?

This information is usually provided as a maximum hourly or annual load and can be provided in several forms – Kilowatt Hours (kWh), British Thermal Units (BTU), Cubic Meters (m3) or Cubic Feet (ft3). Essentially it is the maximum amount of gas that all of your appliances could possibly use in an hour / year.

Sometimes this value may have been provided by the National Grid or by a GORGI qualified engineer. Failing that, you can work this out yourself by referring to the handbook or data badge of each appliance, finding the maximum gas loads, and adding all of the totals together.

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What is the service pressure of the supply?

Most often, the supply will be low or medium pressure but it could also be intermediate or high pressure. If you’re not sure what supply pressure you’re receiving you may need to check with National Grid. You can do this by calling their general enquiries line on 0845 0700 203 and selecting option 1.

Will the meter be located internally or externally?

Some gas supply pipes actually enter the premises while some terminate outside, so we’ll just need to know which of these is true for your business premises and therefore whether your new meter will be installed inside or outside. If the meter is located outside, it will need to be housed.

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