ScottishPower | Compare Gas & Electric Prices | UK Power
Who is ScottishPower?
ScottishPower believes its job is more than simply providing households and businesses with gas and electricity - it’s also about making your energy choices clear and simple, about making managing your energy as convenient as possible and about helping every customer be as energy efficient as possible.
ScottishPower is one of the biggest energy companies in the UK - a founder member of the big six - with a commitment to build a sustainable future from renewable sources and a focus on bringing you competitively priced products.
There are also some great features and benefits that you can enjoy as a ScottishPower customer, at no extra cost, including:
UK based call centres with FREE callback service An online Direct Debit Manager - giving you total visibility and control YourEnergy App for smartphones to make energy management as easy as possible
What is ScottishPower’s fuel mix?
Electricity is generated from a combination of different fuels, including nuclear, coal and renewable sources (wind, hydro and solar). The different amounts of each fuel contributed makes up a supplier’s fuel mix.
Here is ScottishPower’s gas and electricity fuel mix as of April 1, 2018 to March 31, 2019:
|Electricity supplied by Utility Point % of total||Average for GB (for comparison) % of total|
How to compare gas and electricity prices from ScottishPower
To compare gas and electricity deals, just enter your postcode into the box at the top of the page and you’ll be taken to our energy price comparison engine.
Once there, just enter a few more details about your current supplier and we’ll show you a list of energy deals from a wide range of providers, along with the annual amount you could save by switching.
To specifically compare ScottishPower tariffs, click on the ScottishPower logo in the ‘Choose suppliers’ section of the results page.
How to switch to ScottishPower
Once you’ve found the ScottishPower tariff you like best, click ‘Choose plan’, and we’ll take care of the rest - we’ll let your old supplier know you’re leaving and make sure your switch to the new supplier goes through without any problems.
If you’d prefer to talk to one of our energy experts, give us a call on 0800 320 2000, and we'll help you get a better deal for your energy.
To get the most accurate quotes, grab a recent energy bill and try to have the following details to hand:
- The name of your current gas and electricity supplier
- How you pay your energy bills (eg direct debit, prepayment meter, etc.)
- The name of the current tariff you’re on.
- The amount of energy you use, or the amount you spend on energy each month, quarter or year.
Don’t worry if you don't have this information available, we can still run quotes based upon the size of your property.
Our service is free and impartial, and our experts compare prices across the market to find a tariff that suits your needs and your budget.
How to contact ScottishPower
If you need to get in touch with ScottishPower, you can do in either of the following ways:
For more information, check out ScottishPower support.
How to complain to ScottishPower
If you need to make a complaint about ScottishPower, you first need to raise the issue with them directly, to give them a chance to put it right.
If you manage your ScottishPower account online, log in to your and fill out the form within your account page under the contact us menu.
You can also register your complaint by calling 0800 074 1985. between 8:30am and 7pm Monday — Friday and 8.30am until 1pm on Saturday.
You can find out more at the ScottishPower Complaints page.
Always make a note of the date and time you called, and take the name of any customer service team members you speak to.
You should always follow up your call with a letter or an email. You can write to ScottishPower at:
ScottishPower UK plc Cathcart Business Park Spean Street Glasgow G44 4BE
Or email your complaint to firstname.lastname@example.org
If your complaint isn’t resolved within eight weeks, or you’re unhappy with ScottishPower’s decision or handling of your complaint, you can then escalate your complaint to the energy ombudsman who can get ScottishPower to look at your complaint again, decide they made the right decision, or force them to give you a response to your complaint.
In some cases, the ombudsman might tell ScottishPower to offer you financial compensation.
You can get in touch with the energy ombudsman by visiting their website www.Ombudsman-Services.org/complain-now, emailing email@example.com, or calling 0330 440 1624.