Elderly people could be "discriminated" against by energy suppliers


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Industry regulator, Ofgem, is considering investigating whether energy suppliers are discriminating against older people who have no way of accessing the cheaper deals offered on the Internet, according to an article published by the Telegraph.

A quarter of homes in the United Kingdom don't have access to the Internet, and research carried out by Age UK back in 2008 displayed that pensioners were the group least likely to access the Internet to switch their supplier.

Senior director at Ofgem, Andrew Wright, told a panel of MPs: "Arguably, those who don't have access to online tariffs may well be being discriminated against.

"We are considering this at the moment in relation to a number of companies though we're not yet at the stage of an active investigation," he added.

Charity director at Age UK, Michelle Mitchell, also commented on the issue.

She stated: "Many older customers are unable to access cheaper bills by switching energy suppliers online."

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