Elderly people could be "discriminated" against by energy suppliers

Between 1 July 2019 and 31 December 2019, at least 10% of people who switched energy supplier for both gas & electricity with Uswitch saved £479 or more.

Industry regulator, Ofgem, is considering investigating whether energy suppliers are discriminating against older people who have no way of accessing the cheaper deals offered on the Internet, according to an article published by the Telegraph.

A quarter of homes in the United Kingdom don't have access to the Internet, and research carried out by Age UK back in 2008 displayed that pensioners were the group least likely to access the Internet to switch their supplier.

Senior director at Ofgem, Andrew Wright, told a panel of MPs: "Arguably, those who don't have access to online tariffs may well be being discriminated against.

"We are considering this at the moment in relation to a number of companies though we're not yet at the stage of an active investigation," he added.

Charity director at Age UK, Michelle Mitchell, also commented on the issue.

She stated: "Many older customers are unable to access cheaper bills by switching energy suppliers online."

Latest gas and electricity news brought to you by UK Power - the energy price comparison site.

Click here to run an energy price comparison, and see if you could be paying less for your gas and electricity.