npower off-gas grid electricity customers 'to see reduced bills'

Between 1 July 2019 and 31 December 2019, at least 10% of people who switched energy supplier for both gas & electricity with Uswitch saved £479 or more.

npower has announced consumers across the north of England will see a reduction in their annual electricity bills.

The company, one of the leading energy firms in the UK, said customers in its principal areas of Yorkshire, the north-east and the West Midlands who are not connected to mains gas will see a drop in annual bills of around £20.

npower changed their tariffs for off-gas grid electricity customers following an investigation by industry regulator Ofgem, which claimed that existing customers had not benefited from dual fuel discounts offered to other consumers by the energy firm.

Commenting on the firms pricing policies, Kevin Miles, chief executive officer of npower retail, said the price of wholesale gas has reduced but remains "nearly twice as expensive as it was two years ago".

He added: "If we see a significant decrease in wholesale prices across the winter and this is sustained, then we will be keen to reduce our prices."

Richard Haddelsey, from energy analysts McKinnon & Clarke, recently told the Daily Mail that UK utility companies are slower to pass on wholesale reduction in gas and electricity prices to consumers than others across Europe.

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