Shell Energy is the new name for First Utility – the largest independent energy suppliers in the UK outside of the Big Six. The rebranding from First Utility to Shell Energy came in 2019, following the oil and gas giant’s acquisition of the supplier in 2018, as part of its New Energies division.
Shell New Energies focuses on two main areas:
Shell aims to make electricity a significant part of its business, and will supply 100% renewable electricity under the Shell Energy brand, alongside gas, broadband and smart home technology.
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If you need to get in touch with Shell Energy, you can do in either of the following ways:
Phone - 0330 094 5800 (free to call from all UK mobiles and landlines. Phone lines open 8am to 6.30pm weekdays and 9am to 4pm on Saturdays.)
Virtual assistant - https://www.shellenergy.co.uk/contact-us
Twitter - https://twitter.com/ShellEnergyHome
Facebook - https://www.facebook.com/ShellEnergy/
For more information, check out Shell Energy’s Help and Support Page.
|Electricity supplied has been sourced using the following fuels||Electricity supplied by Shell Energy % of total||Average for GB (for comparison) % of total|
This table confirms the source of the total electricity supplied by Shell Energy from March 25, 2019, when every unit of electricity provided to customers is matched by a Renewable Energy Guarantees of Origin (REGOs) certificate. A REGO certificate guarantees that for every unit of electricity you use, a unit of renewable electricity is put into the grid by renewable generators in the UK.