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* Between 1 Jul 2018 and 31 Dec 2018, at least 10% of people who switched energy supplier for both gas & electricity with uSwitch saved £447 or more.


Who are Shell Energy?

Shell Energy is the new name for First Utility – the largest independent energy suppliers in the UK outside of the Big Six. The rebranding from First Utility to Shell Energy came in 2019, following the oil and gas giant’s acquisition of the supplier in 2018, as part of its New Energies division.

Shell New Energies focuses on two main areas:

  1. New fuels for transport, such as advanced biofuels and hydrogen
  2. Domestic and business energy, including electricity generation and supply.

Shell aims to make electricity a significant part of its business, and will supply 100% renewable electricity under the Shell Energy brand, alongside gas, broadband and smart home technology.

How to switch to Shell Energy

If you’re looking to switch to a new energy deal, enter your postcode in the box at the top of the page to instantly compare quotes from a range of UK energy providers, including Shell Energy.

If you’d prefer to talk to one of our energy experts, give us a call on 0800 320 2000, and we'll help you get a better deal for your energy.

To get the most accurate quotes, grab a recent energy bill and try to have the following details to hand:

  • The name of your current gas and electricity supplier
  • How you pay your energy bills (direct debit, prepayment meter, etc.)
  • The name of the current tariff you’re on
  • The amount of energy you use, or the amount you spend on energy each month, quarter or year.

Don’t worry if you don't have this information available, we can still run quotes based upon the size of your property.

Our service is free and impartial, and our experts compare prices across the market to find a tariff that suits your needs and your budget.

How to switch energy provider

How to contact Shell Energy

If you need to get in touch with Shell Energy, you can do in either of the following ways:

Phone - 0330 094 5800 (free to call from all UK mobiles and landlines. Phone lines open 8am to 6.30pm weekdays and 9am to 4pm on Saturdays.)
Virtual assistant - https://www.shellenergy.co.uk/contact-us
Twitter - https://twitter.com/ShellEnergyHome
Facebook - https://www.facebook.com/ShellEnergy/

For more information, check out Shell Energy’s Help and Support Page.

What is Shell Energy’s fuel mix?

Electricity supplied has been sourced using the following fuels Electricity supplied by Shell Energy % of total Average for GB (for comparison) % of total
Coal 0% 17%
Natural Gas 0% 32%
Nuclear 0% 24%
Renewable 100% 24%
Other 0% 3%
Total 100% 100%

This table confirms the source of the total electricity supplied by Shell Energy from March 25, 2019, when every unit of electricity provided to customers is matched by a Renewable Energy Guarantees of Origin (REGOs) certificate. A REGO certificate guarantees that for every unit of electricity you use, a unit of renewable electricity is put into the grid by renewable generators in the UK.

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