Is it easy to switch energy supplier?
Switching energy supplier is a quick and simple way to cut the cost of your energy bills - but you may have heard otherwise. There are so many myths and misconceptions about energy switching, it makes you wonder why anyone bothers at all.
If you worried your supply might be cut of while the switch goes through, or that comparing energy prices takes too long, then read on. If you're set to switch already, just pop your postcode in the box below to get started.
Energy switching myths debunked
Below we have debunked some common myths about the energy switching process - from comparing prices to the day of the switch itself.
Myth 1 - You'll be charged for switching
There is no one-off fee to pay for switching energy supplier - our comparison and switching service is completely free.
You only need to pay for your energy, as per your new tariff rates and standing charge.
If you are in a fixed term contract with your current supplier though, you may need to pay an early exit fee to leave your contract before its scheduled end date. If this is the case, you should take this fee into account when comparing deals, as you could be better off waiting until your new tariff is due to expire. If there is an early exit fee on your current deal, you can avoid without paying it if you switch within 49 days of your tariff's end date.
Myth 2 - You'll get cut off
Your energy supply, whether gas or electric, will not be disconnected at any time during the switch. There will be no interruption at all to your supply, and the only thing that changes is the name of the company on your monthly bill, and, of course, the price that you pay.
Myth 3 - You'll be billed twice
Your old and new energy companies will agree on a switchover date to ensure that you will only be paying one of them at any time. However, you will be required to provide meter readings to both your old and new supplier on this date to ensure accurate billing. If you have any Direct Debits or Standing Orders set up to your old provider, you will need to cancel these.
Myth 4 - It takes forever to switch
It takes just a few minutes to compare deals and switch to a new energy company online.
Once you've agreed to switch, you'll be with your new supplier within 21 days, which includes a 14-day cooling off period where you can cancel the switch without incurring any cancellation fees.
The switch will be arranged by your new and old suppliers, and the only thing you'll need to do is provide them both with a meter reading so that they can bill you correctly.
What if my energy supplier goes bust?It’s not often that an energy supplier will go bust, but it can happen - this video shows what you need to do if your supplier suddenly stops trading
How much money can an energy switch save you?
It is not uncommon for homeowners to over-estimate the inconvenience of switching their gas or electricity suppliers.
However, by not switching your supplier and staying on a higher tariff, it’s possible that you’re losing out on potentially hundreds of pounds in savings every year - and no one wants to see those savings go to waste.
If you have any questions at all about how the switching process works, or myths of your own that you would like clarification on, please give us a call on 0800 688 8773.