When switching energy supplier, you might be asked for your meter supply numbers, which are figures displayed on your gas and electricity meters that mark them out as unique to your property.
Here’s how you can find your gas and electricity supply meter numbers:
If you have a recent gas bill to hand, your meter point reference number (MPRN) is the 10-digit number usually placed at the top or the bottom of the bill.
The number doesn’t contain any letters, and it should also be stamped on the actual gas meter itself.
Meter Point Reference
Our energy comparison tool enables us to validate your application using just your postcode, but it’s always handy to have your gas meter point reference number jotted down, in case any issues arise.
If you do not have a previous bill, you can get your MPRN by calling XOSERVE (previously provided by Transco) on 0870 608 1524.
MPAN stands for Metering Point Administration Number. It is the unique identity reference number for your electricity meter which provides certain information as shown in the example below.
The number itself is contained inside a series of seven small boxes with a capital S at the front. It can be found at the top left or bottom right of your last electricity bill. It's can often be in small print and difficult to find, but you can see below what it looks like. This should really help.
There are similar boxes on the application forms where the above numbers can be entered.
Our energy comparison tool lets us to validate your application using just your postcode, but it’s worth having your electricity meter point reference number to hand, in case any issues arise.
If you haven’t got a previous bill to hand, you can get your MPAN by ringing your local electricity supplier. Their telephone number will be in the local telephone directory or check out Who is my gas and electricity supplier? for more information.
If you still don’t know who your local electricity supplier is, you find out by calling Consumer Direct on 0845 404 0506 and giving them your address and postcode.
Changing gas and electricity supplier couldn't be easier! There are 5 steps to change your supplier:
We don’t need meter readings at this stage of the application process, but you might need to provide them nearer the time when your account is actually switched from one supplier to the other.
And we won’t need the numbers stamped on the actual meters. These are not the correct numbers to use to transfer the account. The numbers we require are the ones on the last bills you received.