If you’ve recently moved house, or you’re about to buy a new property, and you’re wondering who supplies the gas and electricity, then you've come to the right place.
To help make sure we point you in the right direction, let us know which best describes you and your situation?
Moving house is expensive enough without the unnecessary cost of inflated energy bills, but if you’ve recently switched properties without switching energy provider, there’s a good chance you’ll have been placed on a pricey standard tariff by default.
This means you’ll be paying more than you need to for your gas and electricity, and you won’t be able to switch to a better deal until you know who the current provider is.
If you’re just moving into a new property, the simplest way to find out who supplies your gas and electricity is to ask the estate agent or previous owner, or the landlord, letting agent, or previous tenant, if you’re renting.
If the previous occupants has notified the energy supplier that they’ll be moving, you should receive a letter outlining all the details on who is supplying the gas and electricity and the tariff you have been placed on.
This letter will be addressed to 'The Occupier', so be sure to keep an eye out for it and make sure you don’t bin it along with any junk mail you might get.
If you’ve been living at your new address for a while, or the previous occupant hasn’t let the energy provider know they’ll be moving on, you’ll most likely need to contact your local energy distribution company to find out who supplies the electricity - here’s how…
If you’re a homeowner or tenant, enter your postcode below for the number to call to find out who supplies your gas.
Call our Who Supplies helpline on .
Alternatively, or if you’re a landlord or estate agent and need to find out who is operating the gas supply to one of your properties, you can enter your postcode at Find My Supplier or call the Xoserve Domestic Consumer M Number Helpline on 0870 608 1524 (calls are charged at 7p per minute, plus your network’s access charges, if applicable).
Visiting Find My Supplier or calling the Meter Number Helpline will help you find your Meter Point Reference Number (MPRN), which is a number between six and ten digits long that can be used to identify the unique gas supply to your property. If you’ve a gas bill for the property, you should also be able to find the MPRN number on that.
If you need to know who is supplying your property with electricity, whether you’re the property owner, tenant, or landlord, check out the table below and call the number that matches the region you live in.
|Region & Distributor||Telephone number|
|Eastern England EDF Energy||0845 601 5467|
|East and West Midlands Central Networks||0845 603 0618|
|London EDF Energy||0845 600 0102|
|North Wales, Merseyside, Cheshire Sp Power Systems and North Shropshire||0845 270 9101|
|North East England and CE Electric UK||0845 070 7172|
|North West United Utilities||0870 751 0093|
|North Scotland SSE Power Distribution||0345 026 2554|
|South Scotland SP Power Systems||0845 270 9101|
|South East England (Kent & EDF Energy parts of Sussex and Surrey)||0845 601 5467|
|Southern England SSE Power Distribution||0345 026 2554|
|South Wales Western Power Distribution||0845 601 5972|
|South West England Western Power Distribution||0845 601 5972|
Call costs may vary depending upon the number and whether you’re calling from a landline or mobile, so check with your network operator before you call.
Once you’ve found out who is supplying the energy to your property, it’s time to switch from that standard tariff and on to a better deal.
If you don’t know the details of your gas and electricity tariff, you can find out by contacting your energy supplier’s customer service team, and while you’re onto them it’s worth finding out what the average consumption is at that address, to give yourself an idea of how much you can expect to use.
If you have a recent bill to hand, it should contain the details of your price plan, including the details of the unit prices.
With all the necessary details in hand, go to UKPower’s energy switching page and enter your postcode to start running a price comparison and find out how much you can save by switching to a better deal.
To get the most accurate comparison results you’ll have to enter some details on your household energy usage, but you can still run a comparison even if you don’t have this information to hand.
Then simply review all the available options, pick a tariff that best suits your needs and your budget, confirm the switch online.
Once you confirm the switch, you can sit back and leave the rest to us – we will send your change of supplier details through to your old provider, pass your details on to your new one, and they will get in touch to confirm the switch.
Although you don’t need to do anything else, it’s worth contacting your old supplier with a final meter reading to make sure your final bill is accurate.
The whole thing should take no longer than 17 days from when you confirm the switch - three days for the switch, followed by a 14 day cooling off period - and there’s no need for any drilling or work at your property, your gas and electricity will be supplied through the existing pipes and cables.