When comparing energy quotes, it’s important to know who your current supplier is so we can return the most accurate results to help you find the best deal and cut the cost of your annual gas and electricity bills.
If you're not sure who supplies your gas and electricity, there are a few ways that you can find out. The most straightforward way is to simply take a look at your latest energy bill, otherwise you can find your gas supplier by entering your postcode into the Find My Supplier website, or call the Xoserve Domestic Consumer M Number Helpline on 0870 608 1524.
To find out who your electricity supplier is, check out the table below. The phone numbers for all the regional distributors in the UK are provided, and lines usually open during normal office hours.
|Region & Distributor||Telephone number|
|Eastern England EDF Energy||0845 601 5467|
|East and West Midlands Central Networks||0845 603 0618|
|London EDF Energy||0845 600 0102|
|North Wales, Merseyside, Cheshire Sp Power Systems and North Shropshire||0845 270 9101|
|North East England and CE Electric UK||0845 070 7172|
|North West United Utilities||0870 751 0093|
|North Scotland SSE Power Distribution||0345 026 2554|
|South Scotland SP Power Systems||0845 270 9101|
|South East England (Kent & EDF Energy parts of Sussex and Surrey)||0845 601 5467|
|Southern England SSE Power Distribution||0345 026 2554|
|South Wales Western Power Distribution||0845 601 5972|
|South West England Western Power Distribution||0845 601 5972|
Each regional electricity distributor in the UK (also known as the Distribution Network Operator, or DNO) operates the Meter Point Administration Service (MPAS) for a specific area of the UK.
The MPAS database, known as the Electricity Central Online Enquiry Service (or ECOES; previously known as MPAS Online), contains information about the supply of electricity to each address in the UK. You can find out more about ECOES access at https://www.mrasco.com/ecoes/ or try the ECOES contact number - 0207 090 1024.
One important piece of information found on the database is the supply number or Meter Point Administration Number (MPAN). The MPAN is a 21 digit number used to uniquely identify your electricity supply. This number is needed by electricity suppliers when you want to switch your supply, so that they can correctly identify your property.
Here's what each of the digits in the above meter point administration number on your electricity meter relate to:
Your gas meter wil have a meter point reference number (MPRN), which is a unique numebr assigned to your connection and meter. Your MPRN will contain up to ten digits with no letters, like the example below:
Meter Point Reference
When switching electricity supplier, you don’t normally need to provide your supply number (or MPAN), as this information will be automatically retrieved from an ECOES database information provider, but, in some cases, the information the supplier needs to process the application can’t be retrieved.
Our energy comparison tool can automatically detect whether the information is missing and, if so, you’ll be asked to enter your supply number before you can submit your application to switch supplier. Your regional distributor will be able to tell you what your supply number is based on your address.
Funded by electricity suppliers and distributors, ECOES was designed to assist suppliers in the transfer process when customers choose to switch. ECOES is governed by the Metering Point Administration Service Company (MPASCo), who administers a multi-party agreement between all licensed electricity distribution businesses and suppliers in the UK. The multi-party agreement is called the Master Registration Agreement (or MRA) and sets out terms for the provision of Metering Point Administration Services (MPAS Registrations) and procedures in relation to the Change of Supplier to any premise or metering point.