2012 February news archive

20 February

EDF Energy announces big profits for 2011

Gas ringEDF Energy - one of the 'big six' energy suppliers - has revealed an increase in profit on its operations in the UK, according to an article published by My Finances. Whilst the company also announced sales of energy were down by eight per cent, it saw profits increase by in excess of eight per ...

17 February

Ofgem warns 'big six' to cut prices or face potential price cap

Family of feet warming at a fireplaceIndustry regulator Ofgem has warned the 'big six' energy suppliers to either cut their gas and electricity prices or face a mandatory cap, according to an article published by the Daily Mail. In just ten years energy bills have doubled to £1,250 - a factor that has left around 5.5 million households in the United ...

15 February

Big Switch sees 75,000 sign up just days after launch

Gas ringWhich? has seen more than 75,000 consumers sign up for its 'collective purchasing' energy scheme, just a few days after its official launch, according to an article published by the Telegraph. The aim of the Big Switch - a nationwide scheme - is to provide consumers with the opportunity to group together to persuade energy ...

14 February

Which? finds consumers are 'still being misled' by energy suppliers

LightbulbSome energy suppliers are still not providing their customers with information on the cheapest tariffs, according to an article published by Which?. During an initial investigation, carried out during November 2011, Which? exposed a number failings in the information provided by suppliers to consumers. Which? recently conducted the investigation again - and found that while ...

13 February

Community Energy Saving Programme full of 'flaws', new report reveals

Electrical dischargeA new report, compiled by the Department for Energy and Climate Change, has shown that many of the UK's biggest energy suppliers are missing targets to help some of the country's poorer households, according to an article published by the Mirror. The report has also highlighted a number of problems in the Government's Community Energy ...

10 February

Consumers want clarity from their energy suppliers, Ofgem claim

Woman keeping warm in winterOfgem has said that energy suppliers should make the information they send to consumers simpler to understand, according to an article published by Energy Choices. Research carried out by the industry regulator has supported the claim; their findings displayed that consumers want suppliers to use clearer terms when describing prices and energy use information. It ...

09 February

Ofgem welcomes Which?'s Big Switch scheme

Electricty pylonIndustry regulator Ofgem has welcomed Which?'s new Big Switch scheme, according to an article published by Stock Market Wire. Announced yesterday the scheme is aimed at providing consumers with a greater level of power when purchasing their energy. It allows consumers to group together to buy gas and electricity from suppliers for lower prices in a ...

09 February

British Gas reassure customers following spike in spot gas prices

Cooking surface and gas ringsBritish Gas - one of the UK's 'big six' energy suppliers - has moved to reassure customers after spot gas prices reached their highest level since 2006, according to an article published by British Gas Newsroom. The cold weather currently being experienced across Europe has led many suppliers into a struggle to meet demands for ...

08 February

Which? aims to return power to consumers with new scheme

Blue flames of gasConsumer group Which? is encouraging energy customers to group together and sign up for its new Big Switch "collective bargaining" scheme, according to an article published by the Financial Times. Aimed at returning power to consumers, the Big Switch scheme will see energy suppliers invited to offer their low-price gas and electricity tariffs to people ...

07 February

British Gas finds half of business energy use 'unnecessary'

Electricty pylonNew research, conducted by British Gas, has found that just under half of the energy used in the workplace is wasted during periods when employees aren't present, according to an article published by the Huffington Post UK. Having studied in excess of 6,000 smart meters, the energy supplier has claimed that 46 per cent of ...

06 February

British Gas attempt to lure back former customers with offer of free gas

Gas ringA number of the country's biggest energy suppliers are attempting to lure former customers back to their services by offering free gas, according to an article published by the Telegraph.

06 February

British Gas customers charged twice as payment system collapses

Burning Gas OvenAround twenty thousand British Gas customers received an unwelcome surprise following the collapse of the energy supplier's online payment system.

02 February

Ofgem proposes reforms for greater transparency from energy suppliers

Electrical dischargeIndustry regulator Ofgem has made a number of proposals that could, if implemented, see the way in which energy suppliers publish financial information made more transparent, according to an article published by Stock Market Wire. The proposals follow an independent review by BDO LLP and form part of a larger effort to make the information ...

02 February

Scottish Power reveals success of customer payment switch

Family of feet warming at a fireplaceScottish Power - one of the United Kingdom's 'big six' energy suppliers - has today claimed that around 21,700 of its customers have switched to paying their bills via Direct Debit in the past three months, according to an article published by Utility Week. By switching the way in which they choose to pay their ...

01 February

SSE expect profit growth despite loss of 50,000 customers

Electricty pylonConsidered as one of the 'big six' energy suppliers, SSE has revealed that it expects a growth in profits, according to an article published by Scotsman.com. The energy supplier remains confident despite the loss of around 50,000 customers during the last nine months of 2011, and the relatively mild winter enjoyed by many, which saw ...