Energy Regulations
What to do if your energy supplier goes bust
What would you do if your energy supplier went bust? We answer your questions to make you’re not left in the dark if your energy provider goes out of business.
Coronavirus energy amnesty is over
It seems the coronavirus energy amnesty is over as Ofgem tells suppliers they can chase unpaid energy bills again. More bad news for beleaguered households?
Is it safe to switch to a smaller business energy supplier?
If you're switching business energy supplier, you may see a range of smaller operators offering cheaper rates. But is it safe to go with a smaller supplier?
Ovo pays £8.9m for overcharging customers
Ovo will have to pay an £8.9 million settlement to customers after Ofgem found it had been billing customers incorrectly, or not at all, from 2015 to 2018.
Don’t get stung by backdated energy bills
Has your energy supplier tried to claim backdated payments on your bills? Did you know they can only backdate payments for 12 months? Find out more here.
Ofgem August power cut fines
Ofgem fines three electricity suppliers a total of £10.5m after a power cut in August left over a million people with no electricity and caused travel chaos.
Centrica fights energy price cap in court
Centrica has won a court battle with Ofgem over the way it calculated the cap on energy prices.
Ofgem issues final warning to energy suppliers
Ofgem has issued GnErgy a final order to pay its Renewables Obligations (RO). Is another energy supplier about to go bust?
Ofgem crackdown on energy firm collapses
Ofgem plans to make gas and electricity companies to be subjected to independent audits in bid to boost customer service and prevent collapses.
Energy Switching Myths – Busted!
Switching energy supplier could cut your energy bills by hundreds of pounds. If you're still unsure about switching, let us bust those energy switching myths.
