Energy suppliers have been blocking certain price comparison services to stop customers switching – but are suppliers actually allowed to block switches?
Although there are more than 70 energy suppliers to choose from, 75% of households are still with the Big Six. Is it time you switched to a smaller supplier?
The coronavirus crisis has put us all in financially perilous circumstances, but it looks like there could be help for people struggling to pay their energy bills at this time.
Ovo will have to pay an £8.9 million settlement to customers after Ofgem found it had been billing customers incorrectly, or not at all, from 2015 to 2018.
Has your energy supplier tried to claim backdated payments on your bills? Did you know they can only backdate payments for 12 months? Find out more here.
Could local authority owned energy companies help offer households a fairer deal on energy, cut bills for millions of customers and even go green?
Smart meters are getting a bad press, largely due to lower than expected savings & technical issues. But here’s why smart meters are about more than saving money.
British Gas and Scottish Power have become the latest suppliers to increase rates. But wholesale energy prices are falling - are energy firms ripping off UK households?
After SSE pulled the plug on its merger with Npower, Eon has pulled the plug on Npower - ending the Big Six and putting thousands of jobs at risk.
A new campaign from the DECC encourages consumers to take control of their energy bills, by engaging with the market and making sure they're not paying more than they need to.