One month after Ofgem set a cap on the price customers pay for their prepaid energy, the millions of customers on prepay meters have started saving money on the cost of their utilities. But what exactly is the price cap, is it working, and can new customers benefit from switching to prepay meters?
What would you do if your energy supplier went bust? We answer your questions to make you’re not left in the dark if your energy provider goes out of business.
Smart meters are getting a bad press, largely due to lower than expected savings & technical issues. But here’s why smart meters are about more than saving money.
Energy suppliers have been blocking certain price comparison services to stop customers switching – but are suppliers actually allowed to block switches?
Energy firms have come under fire for forcing too many customers to use prepaid meters, but can you stop your supplier from installing one?
If you pay your energy bills by Direct Debit, there’s a good chance your supplier owes you upwards of £100. Here’s how to claim your money back.
2017 was a record-breaking year for switching energy supplier – but not all energy switchers are created equal. What kind of switcher are you?
If you're unsure about the type of energy deal you're on, you're far from alone - 28% of UK householders have no idea. Here's how to switch and save.
Could local authority owned energy companies help offer households a fairer deal on energy and cut bills for millions of customers?
SSE and Npower have announced merger plans that would see them form the UK’s second-largest energy supplier. But what will this mean for consumers?