2012 November news archive


28 November

E.ON to pay former customers £1.4m refund

Cooking surface and gas ringsEnergy giant E.ON will have to stump up £1.4 million to former customers incorrectly charged for exit fees or overcharged following price hikes. In total 94,000 customers will see some form of refund come their way. The move comes to light following an investigation by energy regulator Ofgem. It said that E.ON had now assured ...

26 November

'Green' push means higher energy bills for the consumer

Blue flames of gasEnergy consumers will see their bills rise by as much as £110 a year by 2020 as the Government pushes for greater use of green energy. The higher costs are a result of the Government committing £7.6 billion to green power as part of its Energy Bill which is set to be officially revealed this ...

21 November

Energy secretary Davey: energy tariffs will change

Gas ringEd Davey has confirmed proposals that the Government will aim to cut down on the high number of tariffs energy companies currently offer. The energy secretary was speaking at the energy select committee with the aim of cementing PM David Cameron's suggestions last month of getting consumers on the lowest tariff - an idea that ...

20 November

Davey: Cheaper UK energy tariffs on the way?

House inside a lightbulbEnergy companies should discard their abundance of confusing tariffs in favour of a more customer friendly system Ed Davey is expected to announce today. The energy secretary is expected to suggest that UK energy providers cut tariffs to a choice of four, and put customers on the cheapest one available. Davey is expected to make ...

16 November

British Gas energy price rise hits 8.5m homes

Burning Gas OvenBritish Gas will today hit their customers with a new six per cent rise on their energy bills. The  increase will see around 8.5 million households affected, with  a dual-fuel bill set to put the average consumer a further£80 out of pocket - taking the average bill total to a staggering £1,336 . The latest ...

16 November

Centrica loses 7% of its business customers

Burning Gas OvenCentrica has put the blame on a tough economic climate and rising competition as new statistics show they have lost seven per cent of their small and medium business customers this year. The owner of British Gas said that in total it had lost 43,000 business customers since the end of June alone. That figure ...

15 November

SSE announce profits of a staggering £2m a day

Blue flames of gasThe second biggest energy provider in the UK has revealed profits of a staggering £2 million a day. SSE, part of the Warm Home Discount Scheme, have revealed pre-tax profits of £397.5 million for the six months up until September - a figure 38 per cent higher than the £287.4 million it made in the ...

15 November

Ed Davey: energy firms will be punished if allegations proved true

Cooking surface and gas ringsUK energy secretary Ed Davey has told members of the House of Commons to steer away from prejudicing regulators investigations into the alleged price rigging in the gas market. He also suggested that it was unlikely gas consumers would receive any kind of compensation if the allegations were to be proved true - but energy ...

13 November

Probe launched into gas price fixing allegations

Burning Gas OvenA probe has been launched into alleged gas price manipulation amongst UK energy firms - a claim that the companies have been quick to refute. British Gas, EDF Energy, nPower, ScottishPower and SSE have insisted that they have complied in full with British and European legislation currently in place. Both the Financial Services Authority (FSA)  ...

13 November

Government to reject EDF deal if it burdens consumers?

LightbulbEnergy minister John Hayes has warned EDF Energy that Britain is prepared to walk away from talks involving its proposed UK nuclear plant. He told the French energy giants that the UK Government would refuse a deal if the burden on consumers is too high. The UK Government and EDF, one of the companies currently ...

09 November

LSE report: £330 billion investment needed in energy sector

LightbulbThe UK will need to invest a staggering £330 billion in its energy sector by 2030 in order to meet its carbon emissions targets, according to a new report by the London School of Economics (LSE). The huge investment is required to limit the country's energy demands, as well as to fund the construction of ...

09 November

EDF Energy launches New Start SME tariff

Electricty pylonEnergy giant EDF Energy has officially launched a new tariff designed specifically for small and medium enterprises (SME). Fulfilling a promise the energy provider made back in April (2012), as part of its Customer Commitments,  the supplier, which is currently participating in the Warm Home Discount Scheme, has created the New Start tariff, specifically tailored ...

06 November

Smart meters could provide significant savings

Woman keeping warm in winterA handy household device could save homeowners up to £65 a year according to utility companies. Smart meters have been widely used in Italy for almost a decade, but many people in the UK are still totally oblivious to them - despite Government plans to roll them out nationwide by 2019. The devices could complement ...

05 November

British Gas targets complaints data transparency with key changes

Gas ringOne of the 'big six' energy providers has announced plans designed to ensure that it's more transparent in regards to its complaints data. British Gas has made the changes with the aim of making sure customers can accurately compare the levels of customer service with that offered by other energy suppliers. It has revealed that ...