2013 November news archive


27 November

Ofgem hits out at profits of UK's main energy suppliers

Blue flames of gasOfgem has hit out at the records and massive profits made by the UK's main gas and electricity suppliers. Speaking to MPs on the Energy and Climate Change Committee, the energy regulator's acting boss Andrew Wright said there existed a 'deep distrust' from the public over anything said or done by energy providers at present. ...

25 November

Ofgem rejects a number of electricity distribution firms business plans

LightbulbOfgem has rejected business plans from five of the UK's biggest energy distributors after it claimed they offered poor value for the end consumers. The UK energy regulator is determined to help combat the prospect of further increases in energy bills by rejecting five out of six companies proposals on the grounds of the lack ...

22 November

'Big Six' to become 'Big Seven' after major Npower deal

Burning Gas OvenThe UK's 'Big Six' energy suppliers is set to become the 'Big Seven' after a major deal involving one of the firms. Npower has confirmed a deal to offload as many as 770,000 customers accounts. These customers are part of the energy supplier's Electricity Plus and Gas Plus subsidiaries and were sold for a reported ...

21 November

Survey: 28% of energy customers are overcharged an average of £121

Blue flames of gasA new survey has claimed energy suppliers in the UK have made a staggering £640m a year through various billing errors. The survey conducted by Consumer Intelligence revealed more than a quarter of energy customers were overcharged by a whopping £121. The move to online billing is only making things worse as fewer customers go ...

20 November

Citizens Advice Research Calculates Energy Price Rise of 36% since 2010

PlugCitizens Advice has calculated that by December (2013), the UK's big six energy suppliers will have increased their energy prices by around 36 per cent in just over three years. In its analysis of the research it recently carried out, the charity also forecast that prices will have risen by three times the rate of ...

20 November

Research: npower gets most complaints out of Big Six energy suppliers

Yellow flameNpower has been criticised for being the most complained about energy firm in the country. According to new research, the energy supplier was the worst ranked out of all the 'Big Six' firms - with customers complaining about a number of issues including poor customer service. The research by Consumer Futures, claimed npower had an ...

19 November

E.ON Voices Opposition To Planned ECO Changes

Green Energy - Turbines WindmillsE.ON has called on energy ministers not to make too many changes to the Energy Company Obligation, a program that enforces a green levy on energy suppliers. Under the program suppliers are also obliged to install energy efficiency measures in the homes of consumers by March 2015. However, ministers are now planning a reform. The ...

15 November

Energy UK chief: Energy bills could rise 50% over the next six years

House inside a lightbulbHard hit energy consumers could face an energy bill rise of another 50% over the next six years it has been warned. Energy UK, the UK energy industry's trade body, made the stark warning after EDF became the latest firm to announce price hikes and E.On - the only 'Big Six' firm yet to confirm ...

14 November

E.On chief Tony Cocker: Price rise looks 'increasingly likely'

Gas hob 2The chief executive of the only 'Big Six' energy supplier yet to confirm a rise in energy bills has warned a similar price hike is becoming 'increasingly likely'. E.On chief executive, Tony Cocker, took a similar stance to many of his firm's rivals by pointing the finger at increasing distribution costs and government schemes. He ...

12 November

EDF Energy Increases Energy Prices By 3.9%

Electricity power lines at nightEDF Energy has announced that its gas and electricity prices will rise from January 3. The big six energy supplier has stated that the average gas and electricity tariff will increase by 3.9 per cent. Its average standard variable price offering will cost £1,300 - representing a rise of £49 a year. Many of the ...

12 November

Energy firms could cut energy bills - if green schemes cost are cut

House inside a lightbulbA number of the UK's energy suppliers are set to offer to reduce energy bills by as much as seven percent if the government cuts the cost of its green schemes. The two options revolve around the Energy Companies Obligation (ECO) scheme. The first option would involve removing the costs of the scheme from energy ...

11 November

'Big Six' energy firms set to refund Direct Debit overpayments

Electricty pylonA number of 'Big Six' energy customers are set to have refunds paid to them over Direct Debit overpayments. The energy firms have seemingly finally caved under concerted pressure from MPs after it was revealed they make upwards of £36m a year in interest payments. Under the new deal, any customer who is in credit ...

08 November

Ofgem Calls On Energy Suppliers To Rebuild Consumer Trust

PlugGovernment regulator for electricity and gas, Ofgem, has urged energy suppliers to act now in order to rebuild the trust of consumers in the United Kingdom. Ofgem is currently working on a number of reforms to reduce confusion amongst consumers and make it easier for them to determine and pick out the best energy deal. ...

05 November

Centrica chief to waive bonus amid anger around British Gas price hikes

Blue flames of gasThe boss of British Gas's parent company is to waive his bonus in light of heavy public criticism following the firm's latest batch of price increases.

01 November

Office for National Statistics research shows gas bills up 190% in ten years

Green Energy PlugUK gas bills have soared to a figure almost triple that of ten years ago according to new figures from the Office for National Statistics (ONS). The ONS research shows the cost of gas to families is a staggering 190% higher than a decade ago, while electricity bills have increased a whopping 120% in the ...