Other ways customers could benefit is to assess their bills and the CCW notes installing water-saving devices in toilets could save money. It added that heating baths and showers accounted for a quarter of energy bills in the average household.
In February, the CCW announced that inflation had hit consumers who may struggle to pay their bills, despite Ofwat ensuring that prices would stay at a flat rate until 2015.
Dame Yve Buckland, chair of the CCW, encouraged customers to check their bills and take steps to cut down on water consumption.
Posted by James Green
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