One answer to this is given as comparing electricity and gas tariffs now in order to find the most reasonable deal.
"There are considerable savings to be made if people are prepared to switch suppliers and online Direct Debits deals give the best savings," the representative explained.
Another consideration should be when a current rate comes to an end, as its expiry can sometimes trigger a higher rate.
Research by Which? last month found many people are paying significantly more for their home energy than they need to.
Posted by Jim Tidy
Click here to run an energy price comparison, and see if you could be paying less for your gas and electricity.