Ofgem: 'We will not shy away from radical reform of the energy sector'

Between 1 July 2019 and 31 December 2019, at least 10% of people who switched energy supplier for both gas & electricity with Uswitch saved £479 or more.

Energy watchdog Ofgem has said that customers should not be paying for investments made by gas and electricity suppliers.

Figures from Ofgem reveal that while the price of wholesale gas is falling, and should continue to do so over the next few months, the savings are not being passed on to consumers.

Alistair Buchanan, the chief executive of Ofgem, said: "Ofgem's role is to ensure that companies can invest, but do not use investment as a shameful excuse to overcharge consumers."

He added that "we will not shy away from proposing radical reform to protect the interests of consumers".

The Independent reports that in November energy firms made on average £210 per dual-fuel bill before running costs and profits. It is expected that a review into pricing will take place in the new year.

Consumer groups have for some time been calling on gas and electricity suppliers to pass their profits back to customers, particularly the more vulnerable groups which use pre-payment meters.

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