British Gas has dropped the minimum top-up for prepayment energy customers from £5 back to £1, following customer anger.
What is fracking? Why is it so divisive? And could it really lead to lower energy bills? We examine the pros and cons of shale gas extraction in the UK.
Ofgem’s energy price cap isn’t working. The best way to save money is by switching to a better deal. Here’s all you need to know about the price cap and switching supplier.
Ovo will have to pay an £8.9 million settlement to customers after Ofgem found it had been billing customers incorrectly, or not at all, from 2015 to 2018.
UK Households saved £2bn by switching in 2019. Fixed rate deals ending in January could push up bills by a £16m. Switch now to beat the price hikes.
Has your energy supplier tried to claim backdated payments on your bills? Did you know they can only backdate payments for 12 months? Find out more here.
Instability in Iran due to US airstrikes could affect the cost of energy for households and businesses across the UK. Here we explain how and why.
Ofgem fines three electricity suppliers a total of £10.5m after a power cut in August left over a million people with no electricity and caused travel chaos.
Could local authority owned energy companies help offer households a fairer deal on energy, cut bills for millions of customers and even go green?
British Gas and Scottish Power have become the latest suppliers to increase rates. But wholesale energy prices are falling - are energy firms ripping off UK households?